About Us

The team behind your Unique Stays & Experiences…

Louise Frend

Following 26 years of working in Hospitality, Marketing and Tourism, and six years working for Tourism Western Australia, company Director Louise Frend established Frend Consulting, combining her own skills and the amazing talent she has worked alongside over her time in New Zealand. Louise and her partner Jeff bought Unique Stays and experiences in January 2017, thereby fulfilling a dream of managing a suite of luxury and boutique accommodation and bespoke tourism experiences.

During her extensive career in the tourism industry she has developed enviable experience in Tourism Destination Marketing, product development and campaign management.

Louise worked in her youth in hospitality all around the world, quickly gaining experience and attaining management roles whilst living in Western Australia. Based in Broome, she travelled Australia extensively promoting the Kimberley and Luxury Coastal Cruises, and studied at Notre Dame university. Whilst spending a year living and working in Fiji as Marketing Manager for a resort, she met her partner Jeff and moved to New Zealand in 2005.

Louise has provided a range of Sales Management, and Tourism Services for various clients, and has a wide and significant set of skills and a broad and influential network, and enjoys excellent relationships in the Industry. A natural leader with strong communication and management skills it was time for her to take

Unique Stays and Experiences to the next level and is supported in this by Kerryn the previous owner and Ali Hampton in the UK. We as a team assure Trade and clients alike of our continued dedication to your business.

Richard Howarth

Richard is our UK based Marketing Manager and responsible for visiting our key UK partners, attending roadshows and tourism training events, product updates, networking and identifying new opportunities as they arise and proactively pushing the Unique Stays products, destinations and tours on a regular basis.

Richard has worked in the tourism Industry for over 29 years, as a retailer, wholesaler and in market supplier. 

His long tourism career has included the key travel organisations: Trailfinders, AAT Kings, dnata (Travel 2, Travelbag/Gold Medal).  As a result, he has an extensive network in both the UK and Northern Europe and is highly regarded and respected. 

As an important addition to the UK Richard will develop a strategy for marketing activity & sales calls in Germany and Northern European countries, continuing to work alongside TNZ in their key activities in the 2018 and beyond.

Richard is an excellent strategic marketer and Richard has a genuine passion for working with such a great portfolio of New Zealand Product. 


Contact: Louise Frend
Address : 419 Southland Place
Hastings NZ 4120
Phone: +64 (0) 212789952
Fax: + 64 068789952
Email: Louise@uniquestays.co.nz

Copyright Unique Stays New Zealand